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Positive lock action on the castors ensured that the Bench would not move when in the locked position. “I was considering three different companies regarding furniture for this project,” he recalls. “I had two parts to the criteria that I was looking for. The first was Customer Service. Our company provided pictures of the product, various quotes, Visio drawings and room layouts, and great assistance with questions and changes. The other companies just provided a quote. The second of the criteria was the need to have a sample of the product we were considering sent to us, and to actually touch and feel the product. Our company, even though it was outside their normal service, enthusiastically sent an Our companyBench to us. The other companies just flat out said they don''t do that.” Another concern of his was the assembly of these PACS Benches. People just didn''t have the time to put the furniture together. How easy is it to assemble a Cart? (Or, as one of our dear customers put it, is it one-swear-word job, a two-swear-word job, or a three-swear-word job?) For the most part they are very easy to assemble. Typically, it takes between 45 minutes and an hour and a half to assemble (depending on size of Cart and accessories you are adding). The instructions are straight forward, easy to read, and we have a great support staff available weekdays between 6am and 6pm PST to offer additional assistance if needed. It is good to remember that the larger Carts are pretty heavy, and the assembly job can be much easier if there are two people working together. Some of the Carts say "bone" color and some accessories are "putty grey". I''m confused. Are those accessories just for the grey Carts? Why would I use a 35" high Cart? Isn''t that too high for a desk height? And what''s the difference between the 35" high and 28" high Cart--which one makes sense for me? The 35" high Carts are designed so that your main worksurface is placed somewhere around 28" (whatever height is comfortable for you), and then the small shelf goes at 35" and holds your monitor. At that height, the monitor is about eye level so that you are looking straight onto it rather than up or down. Another way a 35" high Cart is often used is if you want the large shelf at one height and then want to add extension tubes to make a tall Cart. By beginning with a 35" high Cart, you won''t need to add as much height with extension tubes, which will save you money! The 28" high Carts are most popular if you want one large worksurface and don''t need anything above that point. ©2003 www.office-home-furniture.com. All rights reserved. |
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